NICE TO MEET YOU!

FELFEL is New York’s hottest food tech scale-up, changing the way people eat at work. Our smart fridges bring the city’s best local chefs and trendiest restaurants straight to the office—every single day. We’re all about great food, smart tech, and top-notch hospitality, making office meals something to look forward to.

Let’s meet up and see if we’re the right match to shake up the New York food scene together!

IN SHORT

We’re looking for a Food Scout: Convenience Food Innovation to build an ever-evolving food portfolio. You take dishes from idea to fridge in weeks—so our customers enjoy up to 8 new dishes every week. You have a culinary background, cooking skills, project management expertise, food safety know-how, and great communication skills to collaborate with our partner chefs and push innovation forward.

YOUR RESPONSIBILITIES

Convenience Food Development

• Own the full product development process, from ideation to launch
• Source and develop long-shelf-life products alongside fresh convenience food
• Translate customer feedback and market trends into viable convenience food options
• Ensure attractive, safe, and practical packaging for all products
• Develop and refine recipes, sometimes collaborating directly with co-packers
• Ensure all products meet food safety standards while maintaining excellent taste and presentation
• Manage ad hoc production issues with suppliers
• Create product food pictures in line with our style guide

Supplier Management

• Act as the primary point of contact for suppliers and producers
• Work closely with internal teams to align supplier expectations and administrative processes
• Maintain weekly communication with key suppliers
• Negotiate prices
• Understand local landscape of fresh food producers as well as national manufacturers of snacks & beverages

Administration & Compliance

• Ensure food labels meet New York regulatory standards as well as FELFEL’s internal requirements.
• Enter product data into FELFEL systems and ensure data in system remains accurate.

Snacks & Drinks Sourcing

• Identify new snack and beverage suppliers, including white-labeling opportunities. Organize tastings with FELFEL team to gather feedback.

Menu Planning & Optimization

• Curate and plan fridge menus, ensuring dietary inclusivity, variety, supplier feasibility, as well as profitability.

WHO YOU ARE

• Background in Food Science or Culinary Arts, with 5+ years of experience in a relevant field, ideally in retail setting where you were responsible for convenience food development
• Professional cooking skills: you know how to create a recipe, how to taste a dish, and understand the basics of worldwide recipes
• Strong understanding of food safety & how to create a ‘safe’ product for our customers
• Good communication skills: sometimes you will be in front of clients, guests, or convincing the team
• Tech-savvy: comfortable using different internal tools, ChatGPT, research platforms, Excel, Powerpoint, Slack, etc.
• You can negotiate a price with different kinds of suppliers successfully
• Entrepreneurial mindset: thriving in a fast-paced, evolving environment is key
• Ability to evaluate and select food producers based on their production capabilities, food safety exposure, etc.
• You have a valid work permit to work in the United States
• You have a valid US driver’s license
• You are willing to sometimes work early morning hours and weekends (to manage quality control process)

OUR BENEFITS*

• Lots of delicious food in our own office FELFEL fridge
• The finest Italian coffee and tea, thanks to Gavetti, our innovative office coffee machine which will be launching soon to customers in NYC!
• Central location: Our office is located in the heart of New York City in Flatiron, within easy access to public transit, the Union Square Greenmarket, Eataly and other sources of culinary inspiration. Our Operations Center is in Greenpoint, Brooklyn.
• 20 days of PTO and 10 holidays (some flexible)
• Comprehensive and affordable healthcare insurance options
• 401k plan
• Paid parental leave

If this sounds like the job for you, then APPLY NOW, we are looking forward to hearing from you! Optional: Send us three ideas of what you would like to see in the FELFEL!

*may change over time, these are a sample of what we have now.

MORE ABOUT US

FELFEL is a Swiss family-owned scale-up founded in 2013. The company is known for its ‘FELFEL’ smart fridges and its coffee brand ‘Gavetti’ for the office food market. In 2024 FELFEL launched as an innovative foodtech pioneer in the US. The company now serves around 1,000 locations in Switzerland and New York and employs around 150 employees in total.

www.felfel.com

FELFEL Values 

We value hospitality, excellence, and community.  We also believe diversity in experience only contributes to team growth and success. Every employee has the right to work in surroundings that are free from all forms of discrimination and harassment. It is our policy to provide equal employment opportunities (EEO) to all applicants without regard to race, religion, age, gender, disability, national origin, sexual orientation, or veteran’s status. 

Discover more at: felfel.com

Start: April 1^st, 2025

Employment level: 100%

Pay: The pay range for this role, based on experience is $110,000-$130,000/Year

Location: New York City/ Brooklyn